Delivery Information
SHIPPING POLICY
We offer FREE shipping on every Prepaid order only within India. Your order will be shipped to you fully insured. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt. The item is dispatched within 7 - 10 working days once the order is confirmed. The delivery timeline is minimum 2 to maximum 5 working days.
For our Indian customers, after your item has been packed, it will be shipped and delivered via one of the following carriers: Blue Dart, Speed Post and Ecom Express.
For our International customers, after your item has been packaged, it will be shipped and delivered via the following carrier: USPS and Aramex.
PACKAGING
Every jewellery package from IskiUski.com arrives at your doorstep in a durable, tamper-proof packing. Whether it is a precious jewellery or fashion jewellery, your item is delivered to you in along with the relevant certificates.
FREE GIFT PACKAGING
In case your purchase is intended as a gift, we offer free gift packing, along with a gift message of your choice. Your gift will be delivered in distinctive IskiUski gift packing. So whether you order a gift to give to your loved ones personally, or want us to deliver it, the recipient is sure to be impressed.
To send a free gift message with your gift, leave us an e-mail mentioning your order details and Gift message. Your personal message will be printed on a distinctive card and delivered along with the gift.
PAYMENT OPTIONS
IskiUski.com offers multiple payment options, which include Online, Offline and Cash-on-Delivery.
ONLINE
Customers can make their purchase payment with Credit Card, Debit card or Online fund transfer.
1. Credit Card: All Visa,Master and American Express Credit Cards are accepted.
2. Debit Card: All Visa, Maestro and RuPay Debit Cards are accepted.
3. Online Fund Transfer: You can choose from all major banks in India to transfer money.
OFFLINE
Offline payments can be made with cheque and cash. Customers making offline payment should contact IskiUski on +91-9810091558 and confirm his/her payment modalities.
CASH ON DELIVERY
Cash-on-Delivery (CoD) is a payment method where you pay for a product in cash, when the courier company delivers it to you. CoD option is available on select pin codes up to Rs. 10,000. It is not applicable on customised jewellery.
SHIPPING & DELIVERY
The Member has to specify the address and details of the person who will collect the shipment at the time of purchase. At the time of placing the order, the Member has to state full name of the recipient as stated in his / her government approved photo identification. At the point of delivery the recipient, to collect the physical product, will have to provide any one of the following government approved photo identification card
1. Ration Card ( should be issued in the name of the Member / recipient in the case of a gift);
2. Drivers License
3. Permanent Account Number (PAN) card.
4. Voters Identification card; or Passport.
Delivery shall be made by the courier agent only after the photo and name of the recipient is verified and confirmed by such courier agent. To ensure safe and secure delivery of the package the courier agent will also note down the details of the government photo identification. The recipient of the package must cooperate with the courier agent by providing required and valid copies of his / her government approved photo identification.
In case the Member wants any other person to receive the delivery on his behalf he / she needs to specify details of the same at the point of ordering only. All items shall be delivered directly to the person as specified at the point of ordering and the Member cannot (under no circumstances whatsoever) change the recipient details after the order is processed.
After creating an order, the Member can change the shipping address only till the point when the product is actually shipped. In the event the Member wishes to change the shipping address, he / she has to log-in to his / her account and click on the "change shipping address" button next to the shipping address and change the address. This "change shipping address" icon will be active only till the order status changes to "shipped". Once the order status changes "to shipped" the "change shipping address" link will become inactive.
All shipping charges and other local charges shall be borne by the Member. Recipient accepting delivery should not accept deliveries where the box or packaging has been tampered with or if the box is empty.
The recipients receiving the delivery must open the package and check its contents prior to accepting the delivery or signing the delivery receipt.
If the recipient is not available at the time of delivery, the courier company shall try and deliver the item thrice before returning the same. All costs for re-shipment and handling in the case of non-delivery to the Member shall be chargeable to the Member.
If the recipient is not available at the time of delivery, the courier company shall try and deliver the item thrice before returning the same. All costs for re-shipment and handling in the case of non-delivery to the Member shall be chargeable to the Member.
Delivery guarantee is subject to terms and conditions of the courier company. Any inconsistency in name or address will result in non delivery of the product.
